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Effective Date: December 2023

Privacy Policy

SabiWaka Natural®("SabiWaka," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit or interact with our website, products, and services (collectively, the "Services").

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

01Who We Are

SabiWaka Natural® is a global wellness and life-science brand operating as a subsidiary of SabiWaka Limited and SabiWaka USA, with operations in the United States, Europe, Africa, and other regions.

United States Office

7117 Pahls Farm, Pikesville, MD 21208

Phone: +1 845 975 4213

Nigeria Office

5 Ore Close, Ikate, Lagos, Nigeria

Phone: +234 803 333 3092

02Information We Collect

We may collect the following categories of personal data:

Information You Provide

  • Name, email address, phone number, mailing address
  • Account or inquiry details
  • Order, billing, and shipping information
  • Messages, feedback, or support requests

Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited, referring URLs, and interaction data
  • Cookies and similar tracking technologies

Health-Related Information

We do not intentionally collect sensitive health data. Any health-related information voluntarily provided is used only to respond to your inquiry and is handled with heightened confidentiality.

03Legal Bases for Processing (GDPR)

For users located in the European Economic Area (EEA), we process personal data based on one or more of the following legal grounds:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests that do not override your rights

04How We Use Your Information

We use personal data to:

  • Provide and operate our Services
  • Process orders and transactions
  • Respond to inquiries and customer support requests
  • Improve our Website, products, and user experience
  • Send service-related communications
  • Comply with legal, regulatory, or contractual obligations
  • Protect against fraud, misuse, or security risks

05Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze Website usage.

You may manage or disable cookies through your browser settings. Some features of the Website may not function properly if cookies are disabled.

06Sharing and Disclosure of Information

We may share personal data with:

  • Trusted service providers (payment processors, hosting providers, analytics services)
  • Business partners and affiliates where necessary to deliver Services
  • Legal authorities when required by law or legal process

We do not sell or rent personal data to third parties.

07International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States and Nigeria.

When transferring data internationally, we implement appropriate safeguards, including contractual protections and recognized data-transfer mechanisms, to ensure compliance with GDPR and applicable laws.

08Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.

09Your Rights

GDPR Rights (EEA Users)

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time
  • Lodge a complaint with a data protection authority

US Privacy Rights

Depending on your state of residence, you may have the right to:

  • Request access to personal data we hold
  • Request correction or deletion of your data
  • Opt out of certain data processing activities

Requests can be made using the contact information below.

10Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

11Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

12Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such third parties. We encourage you to review their privacy policies.

13Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Services after changes indicates acceptance of the revised Policy.

14Contact Us

For questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:

SabiWaka Natural®

United States Office

7117 Pahls Farm

Pikesville, MD 21208

Phone: +1 845 975 4213

Nigeria Office

5 Ore Close, Ikate

Lagos, Nigeria

Phone: +234 803 333 3092

By using this Website, you acknowledge that you have read and understood this Privacy Policy.

SabiWaka Logo

SabiWaka integrates advanced clinical biotechnology with pharmaceutical-grade standards to deliver precision health solutions through authorized digital distribution.

7117 Pahls Farm, Pikesville, MD 212085 Ore Close, Ikate, Lagos, Nigeria
+1 845 975 4213 / +234 803 333 3092
contact@sabiwakanatural.com

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